Who we are
AO Aligners
Our website address is: https://aoaligners.com
HIPAA Information
This notice outlines the use and disclosure of your protected health information (PHI) and how to access it. Please review it carefully.
We are obligated to safeguard your protected health information, adhere to privacy practices, and notify you of any breaches. This notice is effective and remains in force until replaced.
We may modify our privacy practices, and such changes will be posted prominently at our practice location and provided upon request. Special confidentiality protections apply to certain information under state or federal law.
Key Uses and Disclosures of Your Health Information:
1. Treatment: We may disclose your health information for your treatment, such as to a specialist.
2. Payment: Your health information may be used for payment activities, including billing and claims management.
3. Healthcare Operations: We may use your health information for healthcare operations, such as quality assessment and training programs.
4. Individuals Involved: Your health information may be disclosed to family or friends involved in your care or payment.
5. Disaster Relief: Your health information may be used or disclosed to assist in disaster relief efforts.
6. Required by Law: We may disclose your health information when required by law.
7. Public Health Activities: Disclosures may occur for public health activities, such as disease control or reporting child abuse.
8. National Security: Disclosures to military or federal authorities may occur for national security activities.
9. Secretary of HHS: We will disclose health information to the Secretary of the U.S. Department of Health and Human Services as required by HIPAA.
10. Worker’s Compensation: Your health information may be disclosed as authorized by and necessary for compliance with worker’s compensation laws.
11. Law Enforcement: Disclosures for law enforcement purposes are permitted by HIPAA or as required by law.
12. Health Oversight Activities: Disclosures may occur for oversight activities authorized by law, such as audits and investigations.
13. Judicial and Administrative Proceedings: Your health information may be disclosed in response to a court or administrative order.
14. Research: Your health information may be disclosed to researchers with approved protocols ensuring privacy.
15. Coroners, Medical Examiners, and Funeral Directors: Your health information may be released for identification or determining the cause of death.
16. Fundraising: We may contact you for fundraising programs in compliance with applicable law.
Other Disclosures:
Your authorization is generally required for certain disclosures, and you may revoke it in writing at any time.
Your Health Information Rights:
1. Access: You have the right to access your health information, and we will provide copies at a reasonable cost.
2. Disclosure Accounting: You have the right to receive an accounting of disclosures, with a potential cost for multiple requests.
3. Request a Restriction: You can request restrictions on our use or disclosure of your health information.
4. Alternative Communication: You can request alternative communication means or locations for your health information.
5. Amendment: You can request amendments to your health information, and we will notify you of any denial.
6. Notification of a Breach: You will be notified of breaches of your unsecured protected health information as required by law.
For more information or to file a complaint, please contact us. We respect your privacy and will not retaliate for filing a complaint.
Effective Date: 01/01/2024
Communication Consent
By providing your phone number and/ or email, you consent to receive text messages and calls, including automated messages and prerecorded voice messages, emails regarding updates, newsletters, and other important information from Alexandria Orthodontics for informational and marketing purposes or to conduct normal business activities around your treatments at the number and/ or email provided. By providing your phone number, you agree to receive text messages from Telnyx on behalf of Alexandria Orthodontics. Message data rates may apply. Message frequency varies. Communication consent is not a condition of doing business.
How to Opt Out: You can opt-out of receiving text messages and calls at any time by replying “STOP” to any message you receive from us or by contacting us directly at Support@MyAlexandriaOrtho.com.
Privacy Policy: We want to reassure you that we do not sell your data to third-party companies. Your privacy is important to us, and your information is handled with care and security.
